m711's Privacy Policy
m711 places the highest priority on protecting your personal information. This policy explains in detail what information we collect, how we use it, and how we keep it safe.
m711 is a safe and reliable online gaming platform for players in Bangladesh. When you use m711's services, you provide us with certain personal information. This privacy policy ("Policy") sets out how we collect, process, store, and protect that information. Please read this policy carefully, as it contains important information about your privacy rights and our responsibilities.
By using m711's services, you will be considered to have agreed to the terms described in this policy. If you do not agree with this policy, please refrain from using our services.
1. What Information We Collect
m711 collects various types of information to operate its services. This information is collected directly from you or automatically through your use of the service.
Identity Information
Information you provide during account registration includes:
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for verification)
- Current residential address
Financial Information
For deposit and withdrawal processing, we collect:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (where applicable)
- Transaction history and amounts
- Date and time of deposits and withdrawals
Technical & Usage Information
When you use our platform, the following is collected automatically:
- IP address and device type
- Browser type and version
- Connection date, time, and location
- Cookies and site usage data
Gaming Activity Information
To improve your gaming experience, we store:
- Play history and activity records
- Betting patterns and preferred game information
- Bonus and promotion usage history
- Session duration and frequency
2. Purpose of Information Use
m711 uses the information it collects for the following legally valid purposes. We will never use your information for any purpose not stated in this policy.
Primary Purposes
- Account Management & Verification: Confirming your identity, age verification (for users aged 21 and above only), and ensuring account security.
- Financial Transaction Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and preventing fraud.
- Customer Support: Resolving your questions and issues via 24/7 live chat and email.
- Platform Improvement: Reviewing user experience to improve games, services, and the interface.
- Responsible Gaming: Monitoring play patterns to provide assistance when needed and identifying problematic behavior.
- Legal Compliance: Storing and processing information necessary to comply with applicable laws and regulations.
3. Information Sharing & Disclosure
m711 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Providers
Limited information is shared with contracted partners for payment processing, technical infrastructure management, and security testing. These partners operate under strict confidentiality agreements.
Legal Obligations
Relevant information may be disclosed to fulfil court orders, lawful requests from investigative authorities, or requirements under applicable law. Only the necessary information is disclosed in such cases.
Fraud Prevention
m711 reserves the right to share information with relevant authorities to prevent and investigate fraudulent activity, money laundering, or other illegal conduct.
Outside the circumstances described above, m711 will never disclose your personal information to any third party without your explicit consent.
4. Data Retention & Security
m711 uses industry-standard security technology to keep your information safe. Our security framework is continuously reviewed and improved.
Encryption & Technical Protection
m711 uses SSL (Secure Socket Layer) encryption technology to secure all your data transmissions. Your password is stored in encrypted form and no member of our staff can view it. Server security is reviewed on a regular basis.
Retention Period
We retain information for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are generally retained for an extended period as required for routine audits.
Access Control
Only authorised staff may access your information, and only as required for specific job functions. Every access event is logged and reviewed regularly. Automated alerts are in place against unauthorised access attempts.
Response to a Data Breach
In the event of a security breach, m711 will notify affected users as soon as possible. We will communicate clearly about the nature of the incident, potential risks, and the remedial steps being taken.
5. Cookies & Tracking
m711 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored in your browser.
Types of cookies we use:
Essential for managing your login session, security verification, and core functionality. These cannot be disabled.
Used to remember your preferred language, theme settings, and other personalised preferences.
Collect platform usage statistics to help improve the quality of the service.
Most cookies can be declined through your browser settings. However, some services may not function properly as a result.
6. Your Rights
As a user of m711, you have the following rights over your own information. You can contact us at any time to exercise these rights.
| Right | Description |
|---|---|
| Right to Access | You may request at any time to know what information we have collected about you. |
| Right to Rectification | You have the right to request correction of any inaccuracies in your information. |
| Right to Erasure | In certain circumstances you may request deletion of your information, though some data may need to be retained to meet legal obligations. |
| Right to Restrict Processing | In certain cases you may request that the processing of your information be restricted. |
| Right to Object | You have the right to object to the use of your information for specific purposes. |
| Right to Data Portability | You may request a copy of your own information in a machine-readable format. |
To exercise any of the rights above, please contact our support team: [email protected]
7. Protection of Minors
m711's services are for users aged 21 and above only. We do not knowingly collect or process information from any minor. An age verification process is carried out at the time of account registration.
If we are informed that a minor has created an account, we will immediately close that account and delete all related information. Please contact [email protected] to report such a situation.
8. Third-Party Services
m711's platform integrates the services of Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other game providers to operate games. These game providers have their own privacy policies and may process the minimum technical information required to run their software.
Payment services such as bKash, Nagad, Rocket, and Upay operate under their own policies. m711 is not responsible for the data collection practices of these third parties, but we only work with trusted partners.
9. Changes to This Policy
m711 reserves the right to review and revise this privacy policy as needed. If any significant changes are made to the policy, we will publish them on this page and send a notice to your registered email address.
Continued use of m711's services after any changes will be taken as your acceptance of the updated policy. We therefore recommend checking this page regularly.
If you have any questions about a change, please contact our support team. We are committed to always being honest and transparent with you.
10. Contact Us
Feel free to contact us with any questions, concerns, or requests to exercise your rights regarding this privacy policy.
Live Chat
Our support team is available 24 hours a day, 7 days a week via live chat. Assistance is available in both Bengali and English.
Email Support
For formal privacy-related requests, email us at:
[email protected]
Your information at m711 is completely safe
With SSL encryption and fair play guaranteed, m711 is a trusted partner for players in Bangladesh. Log in to your account now.
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