m711 Terms & Conditions

1.1 Introduction & Acceptance

These Terms and Conditions ("Terms") form a legal agreement between the m711 platform ("Platform", "we", "us") and its registered users ("you", "player"). m711 is a secure and reliable online gaming platform offering slot games, live casino, sports betting, and many other entertainment services for players in Bangladesh.

If you object to any part of these Terms, you are requested not to use the platform. m711 reserves the right to amend these Terms at any time by providing reasonable notice.

1.2 Scope of Services

The following services are provided through the m711 platform:

• Online slot games and casino games
• Live casino — live dealer games from Evolution Gaming, Ezugi, and other providers
• Sports betting — cricket, football, kabaddi, and various other sports
• Fishing games and arcade games
• Various bonus and promotional offers

2.1 Age Requirement

To create an account on m711 and use any service on the platform, you must be 21 years of age or older. Registration by underage individuals is strictly prohibited. We reserve the right to verify age at any time. If a false age is provided, the relevant account will be immediately closed and all balances may be forfeited.

2.2 One Account Policy

Each player may create only one account. If a single person is found to hold multiple accounts, all accounts will be closed and any bonuses earned will be considered void. If multiple members of the same household are accessing accounts from the same device or IP address, please contact support regarding any related issues.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. If incorrect or false information is provided, m711 reserves the right to suspend or close the account. If any information needs to be updated, you are required to notify the support team.

3.1 Accepted Payment Methods

m711 supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank). All transactions are conducted in Bangladeshi Taka (BDT / ৳).

3.2 Minimum Deposit & Withdrawal

• Minimum deposit: ৳100 for all methods
• Minimum withdrawal: ৳1,000
• Standard withdrawal time: 30 minutes to 3 hours

In some cases, identity verification (KYC) may be required before withdrawal due to high-level security checks.

3.3 Deposit Conditions

All deposits must be made from a payment account registered in the player's own name. Deposits using third-party accounts are strictly prohibited. m711 reserves the right to investigate any suspicious transactions and suspend an account if necessary.

3.4 Withdrawal Conditions

Before requesting a withdrawal, please ensure that:

• The wagering requirement for any active bonus has been met in full
• Identity verification has been completed on your account
• The withdrawal amount is not below the minimum limit
• The withdrawal method is consistent with the deposit method

4.1 Welcome Bonus

New players at m711 are eligible for a 100% first-deposit bonus, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳42,000 or more → bonus capped at ৳20,000 → total ৳62,000

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25x, and it is calculated on the bonus amount only — not on the deposit amount. Example: ৳1,000 bonus × 25 = ৳25,000 in bets must be completed before withdrawing bonus winnings.

4.3 General Bonus Terms

• Each bonus offer may have its own activation deadline — if it expires, the bonus will be cancelled
• The same device, IP address, or payment account cannot be used to claim a bonus more than once
• Maximum bet limits when using bonus funds may apply to certain games
• m711 reserves the right to modify or cancel bonus programs at any time
• If bonus abuse or manipulation is found, the bonus and any associated winnings will be forfeited

5.1 VIP Tiers

The m711 VIP program has four tiers. Weekly cashback benefits apply at each tier:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

5.2 VIP Tier Promotion

Players are promoted to higher VIP tiers based on their activity, consistency, and gaming patterns. m711 manages the VIP evaluation process at its own discretion. Please contact the support team for more details about VIP benefits.

5.3 Cashback Payment

Weekly cashback is processed every Monday and credited to the account within the specified timeframe. The account must be active and in good standing to receive cashback.

6.1 Fair Play Commitment

m711 is committed to ensuring fairness and transparency across all games. Our platform uses industry-standard Random Number Generators (RNG). The outcome of every game is entirely independent and not predictable in advance.

6.2 Prohibited Activities

The following activities are strictly prohibited on m711:

• Abuse or manipulation of the bonus system
• Attempting to access another player's account
• Using any kind of software bot or automated tool
• Money laundering or illegal financial activity
• Attempting to interfere with the platform's security systems
• Making deposits or withdrawals using third-party funds
• Operating multiple accounts
• Harassing, deceiving, or threatening other players

7.1 Password Protection

Keep your m711 account login details completely confidential. Never share your password with anyone. If you notice any suspicious activity, change your password immediately and notify support.

7.2 SSL Encryption

m711 uses advanced SSL encryption technology to protect all transactions and personal data. Your financial and personal information is stored with the highest level of security.

7.3 Data Collection & Use

To learn in detail about how your personal data is collected, stored, and used, please read our Privacy Policy.

8.1 Support Channels

The m711 customer service team is available 24/7 to assist you. You can reach support through the following channels:

• Live Chat: Instant assistance through the platform, available 24/7
• Email: [email protected] — service available in both Bengali and English

8.2 Complaint Submission Process

If you have a complaint, please contact the support team first. When submitting a complaint, include your account ID, a description of the incident, and any relevant information. We take all complaints seriously and aim to resolve them as quickly as possible.

9.1 Responsible Gaming Commitment

m711 places the highest priority on responsible gaming. Online gaming is an entertainment activity — enjoy it for fun, not as a source of income. Only wager an amount that, if lost, will not have a negative impact on your life.

9.2 Setting Limits & Self-Exclusion

m711 provides players with the option to set personal limits. Visit our Responsible Gaming page for more details. If you need a temporary break or self-exclusion, please contact the support team.

10.1 Service Availability

m711 strives to provide uninterrupted service at all times, however temporary disruptions may occur due to technical maintenance, network issues, or other reasons. Scheduled maintenance will be communicated in advance.

10.2 Third-Party Software

The m711 platform includes games from various third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. These providers may have their own terms and conditions. m711 is not responsible for faults in third-party software, but cooperates to resolve all issues.

10.3 Gaming Losses

Players play entirely at their own risk. m711 is not liable for any financial losses incurred by players. Please play responsibly and stay within your financial limits.

11.1 Closure by Player

You may close your account at any time. Please contact the support team to do so. Complete any pending withdrawals before closing your account.

11.2 Termination by m711

m711 may close or suspend an account without prior notice in the following circumstances:

• Breach of terms and conditions
• Evidence of fraud or manipulation
• Provision of a false identity
• Concerns regarding account security
• Account inactive for an extended period

m711 reserves the right to modify these terms and conditions at any time if necessary. Players will be given appropriate notice in the case of significant changes. Continued use of the platform after updated terms are published means you have accepted the new terms. It is therefore recommended that you visit this page regularly.

If you have any questions or need clarification about these terms and conditions, please contact our support team:

• Live Chat: Available 24/7, for instant support
• Email: [email protected]
• Language: Support is available in both Bengali and English

We are committed to providing fast and effective resolution to all inquiries.